The Langham, Gold Coast And Jewel Residences, Gold Coast

My stay at the hotel was a mix of highs and lows. The rooms offered an incredible view and were beautifully decorated, but I faced some issues, like broken amenities. The staff, especially Maria Fernanda, went above and beyond to help, making the service exceptional. The location was decent but could be better, as there weren't many nearby dining options. Overall, it was a comfortable experience, but with some room for improvement.

Overall, my stay at the hotel was a mix of good and bad experiences. I found the rooms to be amazing with great views and a spacious bath, but they unfortunately had some faults like broken electric curtains and a noisy air conditioning unit. The service was attentive and accommodating, which I appreciated, but the location didn’t offer much in terms of nearby dining options. While the dining could use some improvement, the facilities were quite enjoyable.

I recently stayed at this hotel and had a pleasant experience overall. The staff was very friendly and accommodating, which made my stay enjoyable. However, the rooms could have been cleaner, and the pool area was quite crowded with kids, so an adults-only section would be a great addition. While the location is convenient for accessing Surfers Paradise, dining options nearby are limited and pricey, which might not offer the best value for money.

The hotel had some great features, including spacious and clean rooms with high-quality finishes. The service was outstanding, with staff always ready to help. However, I encountered several maintenance issues in my room, and the location was a bit inconvenient for walking to popular areas. Also, the dining was quite expensive and could use improvement.

My stay at the hotel was quite mixed. On one hand, the location is great since it's right on the beach, and the staff truly went above and beyond to help me. However, the rooms were not as clean as I expected and had some unpleasant odors, which was disappointing. Plus, the dining options were quite pricey for what they offered, making it tough to find good value for my money.

I stayed at the hotel recently and overall, it was a decent experience. The Executive Ocean Suites were absolutely stunning, but I found the room to be a bit snug for the price I paid. The service was friendly, but at times felt inexperienced, and the location, while convenient to some amenities, left a bit to be desired as it was a bit far from Surfers Paradise. Breakfast arrangements could have also been improved for families.

My stay was a mixed bag. On the plus side, the room had a stunning view of the coastline from a larger balcony, which was breathtaking during sunrise and sunset. However, the cleanliness left much to be desired, particularly with a lingering bathroom odor that took several calls to get fixed. The service was friendly and accommodating but felt a bit inexperienced for a five-star hotel, and the limited pool space with kids occupying most of it made it less enjoyable.

The hotel has a great location, close enough to Surfers Paradise to walk but far enough to avoid the crowds. The service was friendly and accommodating, which I really appreciated. However, the rooms left something to be desired, as cleanliness was an issue and some amenities were broken. Dining was also on the expensive side with limited options, which was a downside for me.

My stay at this hotel had its ups and downs. On the positive side, the view from the balcony was simply breathtaking, and the staff was genuinely friendly and helpful. However, I encountered several issues with the room’s amenities, like broken electric curtains and a noisy air conditioning system. The location, while beachfront, felt a bit isolated as there weren't many dining options nearby, which were also quite overpriced.

I had an okay experience at this hotel. The location is fantastic, just a short walk from Surfers Paradise, but the room cleanliness left a lot to be desired. While the staff was friendly and accommodating, I encountered several issues with the room, such as a bad smell in the bathroom and a broken bath. The pool area was nice, but it could really use an adults-only section as it was often crowded with kids. Overall, it wasn't the worst stay, but there are definitely things that need improvement.